Official t789 Documents
Your privacy is our priority. Find out exactly how t789 collects, stores, uses, and safeguards every piece of personal information you entrust to us.
This Privacy Policy ("Policy") details how t789 ("we", "platform", "Company") collects, processes, stores, and protects your personal information as a user of the t789 platform in Malaysia. This Policy applies to all t789 services, including Sports Betting, Live Casino, blackjack, slots, e-sports, and virtual sports.
By using the t789 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the t789 platform and contact us to close your account.
T789 understands that privacy is more than a technical requirement — it is a fundamental right of every user. When you register and use the t789 platform to bet on Malaysia Super League football, badminton, e-sports, or play blackjack and Live Casino games, you are entrusting us with your personal information. We take that trust very seriously.
This Privacy Policy has been prepared in accordance with industry best practices and applicable data protection requirements in Malaysia. All information collected by t789 is used solely for the purposes stated in this document — nothing more, nothing less. t789 has never sold and will never sell your personal data to any third party for marketing purposes or for any purpose outside the scope of t789's services.
t789's Core Commitments: Your personal data is collected solely to enable us to deliver the best possible service. Every decision regarding your data is made with the best interests of t789 users in Malaysia in mind.
T789 collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:
| Data Category | Type of Information | Status |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number, gender | Mandatory |
| Contact Information | Malaysian phone number, email address, residential address | Mandatory |
| Financial Information | Payment method (TNG, GrabPay, DuitNow, FPX), bank account number | Mandatory |
| Activity Data | Betting history, games played, deposits and withdrawals | Automatic |
| Technical Data | IP address, device type, operating system, web browser, approximate location | Automatic |
| Communication | Support chat logs, emails, feedback and complaints | Scenario |
We do not collect information that is unnecessary for the operation of the t789 platform. Should you choose not to provide certain mandatory information, we may be unable to deliver the full range of services to you.
T789 collects personal information through several different channels when you interact with our platform:
T789 will never directly request your credit card details or banking password. If you receive such a request claiming to be from t789, please contact our support team immediately.
T789 uses your personal information only for legitimate purposes that are necessary for the operation of the platform. Below is the full list of purposes for which your data is used at t789:
t789 Data Minimisation Principles: We only process data that is strictly necessary for each stated purpose. We do not collect data in excess of what is needed, nor do we retain it for longer than required.
T789 does not sell, rent, or share your personal data for third-party marketing purposes. However, in the course of legitimate platform operations, t789 may share certain information with the following parties:
All third parties that receive data from t789 are bound by strict confidentiality and data protection agreements. They are only permitted to use such data for the specific purposes set out in their agreement with t789.
T789 never shares your betting history, personal financial information, or account details with any third party without a valid legal basis or your explicit consent.
T789 employs enterprise-grade security infrastructure to ensure that all personal data of Malaysian users is protected at all times — both in transit and at rest.
T789 retains your personal data for as long as your t789 account is active or as long as necessary to fulfil the purposes set out in this Policy. Following account closure, certain data may be retained for the minimum period required by law or compliance obligations before being securely deleted.
The t789 platform uses cookies and similar tracking technologies to enhance user experience, ensure security, and understand how users interact with our platform. The following are the types of cookies used by t789:
Required for core t789 platform operations — account login, user sessions, transaction processing, and security. Cannot be disabled.
Helps t789 understand how users navigate the platform — which pages are most visited, how long sessions last, and general browsing patterns. This data is used in aggregate form, not at an individual level.
Saving your preferences such as language, display settings, and other options for a more personalised experience on t789.
Helping detect and prevent fraudulent activity, bot abuse, and security threats to your t789 account.
You can manage cookie settings through your web browser preferences. However, disabling necessary and security cookies may affect the functionality of the t789 platform.
As a t789 user in Malaysia, you have the following rights regarding your personal data held in t789's systems. To exercise any of these rights, please contact the t789 support team.
You may request a copy of all personal data t789 holds about you. t789 will provide this within 30 business days.
If your data in t789's systems is inaccurate or out of date, you have the right to request an immediate correction via your account settings or through support.
You may request that t789 delete your personal data in certain circumstances, subject to applicable legal and compliance requirements.
You may object to the processing of your personal data for specific purposes, including t789 marketing communications, at any time.
Under certain circumstances, you may request that t789 restrict the processing of your data while an issue or dispute is being resolved.
You have the right to receive your personal data in a machine-readable format and transfer it to another service provider of your choice.
To exercise any of the above rights, contact the t789 support team via live chat or email at support@t789.life, stating the right you wish to exercise along with your account details.
The t789 platform is intended exclusively for adults aged 18 and above. t789 does not knowingly collect, process, or store any personal information from individuals under the age of 18.
Registration by individuals under the age of 18 is a serious violation of t789's Terms & Conditions. Legal action will be taken against any party that assists a minor in accessing the t789 platform.
T789 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to the t789 platform.
If you have any questions, concerns, or complaints regarding t789's Privacy Policy or how we handle your personal data, do not hesitate to get in touch. The t789 privacy team will endeavour to respond to all enquiries within 5 business days.
Data protection is not a slogan — it is a daily practice embedded in every aspect of how the t789 platform operates.
All data you submit to t789 — from login credentials to Touch 'n Go or DuitNow transaction details — is protected by the same 256-bit SSL encryption used by Malaysia's leading banks.
Only t789 staff with specific authorisation may access user data, and solely for legitimate purposes. All access is logged and periodically audited by t789's internal security team.
T789 has never sold and will never sell your personal information to any advertiser, data broker, or third party unrelated to the operation of the t789 platform.
T789's security systems continuously monitor for unauthorised access attempts, suspicious activity, and cyber threats 24 hours a day, 7 days a week.
T789 puts you in full control — from managing communication preferences and requesting data access, to submitting an account deletion request. Your privacy, your choice.
T789's privacy practices align with the best standards of the licensed online betting industry, ensuring your data is handled responsibly, transparently, and securely.